SHIPPING & RETURNS
SHIPPING POLICY
At AR Audio, we are committed to ensuring that your products are shipped with care, utilizing reliable shipping methods and sturdy packaging to protect your purchase throughout its journey to you. We aim to provide transparency in our shipping costs and methods to build trust and loyalty with our customers.
These build are NOT lightweight and as a small business we don't have the same options to negotiate for deep discounts. The cost you pay is the cost we pay for shipping and handling.
RETURN & EXCHANGE POLICY
At AR Audio, we stand behind our builds. Should something not work as promised, please reach out immediately and we'll troubleshoot. If it's on us, we'll make it right...plain and simple. If it's on you, we'll work with you to fix the issue as affordable as possible. Our commitment to customer satisfaction means that we strive to make the repair/replacement process as smooth as possible.
These are custom fabrications using retail components. As such, all sales are final with no exchanges or refunds allowed.